1xpartners Privacy Policy — Our Commitment to Protecting Your Data
1xpartners is committed to protecting the personal data of users in Bangladesh. This privacy policy clearly outlines what information we collect, why we collect it, how it is stored, and what rights you have.
Last Updated: January 2026
View FAQWhat information do we collect?
1xpartners collects certain information to enhance your platform experience and ensure smooth operation of our services. The main categories of data collected are outlined below:
Your name, mobile number, email address, date of birth, and identity verification documents provided at registration are collected.
Transaction history and partial payment method details for ৳ (BDT) transactions made via bKash, Nagad, Rocket, or other approved methods are stored.
Information about your device type, operating system, browser version, IP address, and the time and location of platform access is collected.
Data on your most visited pages, gaming history, betting activity, and interactions with the support team are stored.
How is the collected information used?
1xpartners uses your information only for specific, legitimate purposes. The key purposes are outlined below:
- Account Management & Verification: Your information is used to verify your identity and ensure secure login.
- Transaction Processing: Payment information is used to process all financial transactions smoothly, including deposits and withdrawals.
- Service Improvement: Your usage patterns are analyzed to continuously improve your experience on the platform.
- Security & Fraud Prevention: Your information is used to detect suspicious activity and keep the platform secure.
- Customer Support: Your account information is used to resolve issues and provide effective support.
- Legal Compliance: Your information may be used to comply with applicable laws and regulatory requirements in Bangladesh.
1xpartners never sells your information to third parties or uses it for unauthorized purposes.
What should you know about cookies and tracking technologies?
What are cookies and how are they used?
1xpartners uses cookies on the platform — small data files stored in your browser. They help remember your login status, retain your preferred language, and improve platform performance. You can disable non-essential cookies through your browser settings.
Analytical Tracking
Statistical tracking is used to measure platform performance — including which pages receive the most visits, average session duration, and overall user journey analysis. No personally identifiable information is ever included in this analysis.
How seriously do we take data storage and security?
1xpartners uses industry-leading security technology to protect your personal data. All information is transmitted via SSL encryption, making it impossible for third parties to read or alter.
Your payment information — particularly details of ৳ (BDT) transactions made via bKash or Nagad — is stored on secure servers and can only be accessed by authorized personnel on a strictly limited basis. Retention periods depend on the type of service and applicable legal requirements; certain data may be retained for a specified period after account closure in accordance with relevant laws.
To maintain platform security, 1xpartners conducts regular system audits and is committed to promptly notifying affected users in the event of any security incident.
When may information be shared with third parties?
1xpartners does not sell or transfer your personal information to third parties as a matter of policy. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary financial information is shared with approved payment gateways such as bKash, Nagad, and Rocket to process transactions.
- Law Enforcement: Information may be disclosed in compliance with legal orders issued by Bangladeshi courts or government authorities.
- Game Software Providers: Limited technical data may be exchanged with third-party game providers for the purpose of operating their games on the platform.
- Fraud Prevention: Information may be shared with relevant authorities in cases involving illegal financial activity or fraud.
Outside of the cases listed above, your data is kept strictly confidential and is never shared with any advertising agency or data broker.
What rights do you have over your information?
You may request access to the data we hold about you at any time. Contact our support team and the information will be provided within a specified timeframe.
If your account contains incorrect or outdated information, you can request a correction. We are always happy to assist in ensuring your details are accurate.
After account closure, you may request that your personal data be deleted. Due to legal obligations, certain information may need to be retained for a specified period.
Policy Updates & Contact
1xpartners reserves the right to update this privacy policy from time to time. A notice will be posted on the platform for any major changes. For any questions or requests regarding data protection, please contact our support team:
Email: [email protected]
We typically respond within 2–3 business days. For more details, visit our FAQ View.
Your data is safe — you can count on us
Your privacy is protected at 1xpartners. Join now and enjoy a secure betting experience.
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