1xpartners Responsible Gaming — A Guide to Safe & Informed Betting

1xpartners believes gaming is a source of entertainment, not a financial solution. Our responsible gaming policy puts the physical, mental, and financial wellbeing of every user in Bangladesh first.

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Set a Budget Stick to Your Limits Protect Your Mental Health Take a Break When You Need One Keep Gaming Fun Spend Time with Family Don't Hesitate to Seek Help Set a Budget Stick to Your Limits Protect Your Mental Health Take a Break When You Need One Keep Gaming Fun Spend Time with Family Don't Hesitate to Seek Help
1

What Is Our Commitment to Responsible Gaming?

1xpartners believes that a healthy and enjoyable gaming experience is achievable when every user makes mindful decisions. We are committed to creating an environment for users in Bangladesh where gaming remains within the bounds of entertainment and never comes at the cost of what matters most in life.

Our platform maintains clear, transparent rules for every user, straightforward options to set personal limits, and access to support whenever it's needed. The responsible gaming policy at 1xpartners is more than a legal requirement — it reflects our genuine care for our users.

2

What Are the Signs of Risky Gaming Behaviour?

If you notice the following signs, take them seriously — they may indicate that gaming is becoming harder to control:

Financial Warning Signs
  • Spending beyond your means.
  • Placing more bets to try to recover losses.
  • Borrowing money from family or friends.
  • Spending money set aside for essential expenses on gaming.
Warning Signs
  • Being unable to stop gaming.
  • Neglecting family, work, or other responsibilities.
  • Being secretive or dishonest about gaming.
  • Feeling restless or anxious when unable to play.

If you notice any of the above signs in yourself or someone you know, take action without delay.

3

Practical Tips for Managing Your Time & Budget

Budget Planning

Set aside a fixed amount in ৳ (BDT) each week or month for gaming — and don't go beyond that limit. Treat gaming as an entertainment expense, not an investment. Avoid chasing losses by placing bigger bets. Always remember there's no guarantee you'll win back what you've lost.

Time Planning

Decide in advance how much time you'll spend gaming each day. Avoid gaming right before bed or during work hours. Make sure you set aside time for family, physical activity, and other hobbies. If gaming starts to eat into those areas, taking a break is the right call.

4

What self-control tools are available?

1xpartners offers a range of practical tools to help users stay in control of their gaming experience. These are entirely optional and can be activated at any time as part of responsible gaming:

Deposit Limits

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately.

Temporary Break

Take a break from the platform for a few days or weeks. Account access is suspended for the duration of the break.

Permanent Exclusion

You can request a long-term or permanent account closure. This is the most serious self-exclusion measure available.

Contact the support team to activate any self-exclusion feature: [email protected]

5

What Steps Do We Take to Protect Minors?

The minimum age to register on 1xpartners is 18, and this is strictly enforced. Age is verified at the point of registration, and additional identity documents may be requested in cases of doubt.

A message to parents — use parental controls on your child's device and have open conversations with them about online gaming. If you suspect a minor is using 1xpartners, notify our support team immediately.

A scene of safe, enjoyable gaming in Bangladesh
6

Life Balance & Professional Support

Gaming is just one small part of life. Maintaining a healthy balance with family, friendships, work, study, and physical wellbeing is essential. 1xpartners wants every user to enjoy their gaming experience while continuing to thrive and find happiness in all other areas of life.

If you or someone you know is struggling with a gaming problem, don't delay in seeking professional help. Speaking with a mental health specialist or counsellor is a brave and sensible decision. The 1xpartners support team is also always ready to point you in the right direction.

Make time for physical exercise outside of gaming every day.
Spend quality time with your family members.
If you're in financial difficulty, honestly seek the help you need.
Stay aware of how you're feeling.
Use your gaming breaks to pursue other hobbies.
If you're feeling overwhelmed, reach out to a counsellor.
Contact us for support:

Email: [email protected] | Our FAQ View.

Stay Informed, Play Responsibly

At 1xpartners, gaming should be nothing but fun. Our support team is always here if you have any questions.

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